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License question - you there?

Posted: Fri Oct 13, 2023 6:26 pm
by SwitchC
Is there anybody out there?

I've sent two contact form requests over the last two weeks regarding my IRIS license. I know the forum isn't the best place for support issues, but alas...

Re: License question - you there?

Posted: Sat Oct 28, 2023 12:38 pm
by SwitchC
This is disappointing. Rather that solve my issue,

Does anybody know if new purchases will receive the license code in a timely manner? Or will it just end up in limbo like this request?

Re: License question - you there?

Posted: Mon Oct 30, 2023 3:32 pm
by Xcessity
Hello,

for some reason the contact form request don't get delivered. I have to check the website. Please write any license issues to proell[at]xcessity.at

Best,
M

Re: License question - you there?

Posted: Thu Nov 16, 2023 2:39 pm
by SwitchC
Thank you for resolving this