My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

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weeLz
Posts: 2
Joined: Mon Aug 01, 2016 6:15 am

My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Post by weeLz » Sun Nov 05, 2017 9:49 am

I have a new problem which has started today, I opened up my kinesic mouse and all my profiles were gone. Not only that but when i try to make a profile the app freezes and closes. I have tried reinstalling and restarting my computer.
kermitt
Posts: 25
Joined: Sat Aug 29, 2015 4:52 am

Re: My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Post by kermitt » Wed Aug 01, 2018 6:51 am

me too! Program crashes when I add one. Im guessing its since the windows 10 update
Zathras
Posts: 63
Joined: Thu May 21, 2015 4:09 pm
Location: NY

Re: My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Post by Zathras » Wed Aug 01, 2018 3:41 pm

Maybe try deleting your settings folder in appdata?

Type Run in the Windows search bar and click Run to open a run prompt

Type in or copy/paste: %localappdata%\Xcessity Software Solutions

Press enter

Then delete or rename the kinesic folder...

See if it works now.
kermitt
Posts: 25
Joined: Sat Aug 29, 2015 4:52 am

Re: My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Post by kermitt » Tue Aug 07, 2018 1:28 am

Thanks! That worked.
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