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My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Posted: Sun Nov 05, 2017 9:49 am
by weeLz
I have a new problem which has started today, I opened up my kinesic mouse and all my profiles were gone. Not only that but when i try to make a profile the app freezes and closes. I have tried reinstalling and restarting my computer.

Re: My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Posted: Wed Aug 01, 2018 6:51 am
by kermitt
me too! Program crashes when I add one. Im guessing its since the windows 10 update

Re: My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Posted: Wed Aug 01, 2018 3:41 pm
by Zathras
Maybe try deleting your settings folder in appdata?

Type Run in the Windows search bar and click Run to open a run prompt

Type in or copy/paste: %localappdata%\Xcessity Software Solutions

Press enter

Then delete or rename the kinesic folder...

See if it works now.

Re: My Kinesic Mouse Profiles are gone and the program freezes when i add one!!

Posted: Tue Aug 07, 2018 1:28 am
by kermitt
Thanks! That worked.